Frequently Asked Questions
Need help? Here are the answers to the questions Hunting students most frequently ask.
FAQ Topics
Price and Payment
How much does the Massachusetts Youth Turkey Course cost?
The Massachusetts Youth Turkey Course fee is $0.
Is it safe to enter my credit card information online?
You can enter your credit card information online with confidence on our secure server. This charge will appear on your credit card statement as “Safety Courses 18008302268.”
Taking the Course
Do you need to take the Massachusetts Youth Turkey Online Seminar?
The Official Massachusetts Youth Turkey Online Seminar will teach you where to hunt, turkey hunting tips and strategies, the best shotgun for hunting turkey, and much more.
How long will it take to complete the course?
Typically it takes about 1–2 hours to go through the online course material.
Do I have to complete the course all at once?
You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days.
What is the minimum age to take this online course?
There is no minimum age requirement to take this online course.
Course Approval and Acceptance
Is the Massachusetts Youth Turkey Course approved by the Massachusetts Division of Fisheries & Wildlife?
The Massachusetts Youth Turkey Course is approved and accepted by the Massachusetts Division of Fisheries & Wildlife.
Getting Certified
Who is required to take this course?
To participate in the Massachusetts Youth Turkey Hunt, new participants aged 12–17 must complete the Youth Turkey Seminar along with other trainings and practice.
What are the requirements for this course?
To hunt on the Youth Turkey Day in Massachusetts, minors (age 12–17) must complete this Online Youth Turkey Seminar. Youth hunters must also complete the Massachusetts Turkey Hunting Regulation Module and practice on the range. If you need a place to practice, you can sign up for a Learn to Hunt Turkey Range Day class to practice on the range. Successful completion of Basic Hunter Education is also required.
About Your Certification
What is the proof of online Massachusetts Youth Turkey Course completion?
Once you pay for and pass the online course, you will be able to immediately print out the Completion Document. This is your proof of online course completion. You can print the Completion Document right then and/or request that a PDF be emailed to you.
Replacement of Lost or Damaged Documents
How do I replace my Completion Document if I’ve lost it or it has been damaged?
To replace a lost or destroyed proof of course completion document, log in to the course and print a new one.
System Requirements
What are the minimum system requirements to access this course?
- A computer or mobile device with Internet access
- Cookies and JavaScript enabled in browser
- A soundcard and speakers or headphones
- A printer to print your course completion document
Can I access the course on my mobile device?
This course is designed to work on any mobile device, such as iPhones, iPads, and Android phones and tablets, as well as your computer.
Username and Password
Where do I change my user information?
If you need to update your profile information or change your password, click on your username in the navigation bar at the top of the web page in the course. Re-submit your revised information using the form provided.
How do I reset my password?
If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent. There is also a link to the Forgot Your Password? page on the Log In page for your convenience.
Logging In/Out
Will I lose everything if I log out?
When you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.
How many times may I log in and out?
You may log in and out as many times as you wish. Your progress is monitored and saved.
Video
What’s required to play the videos in the course?
Our course videos should play in all browsers. If you are having trouble playing a video, you might be able to find help at Vimeo’s FAQs. (Vimeo is the video player used in the course.)
Troubleshooting
What does the message “Your session has expired due to inactivity” mean?
If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.
What happens if I get disconnected from the Internet?
If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress will be saved.
How can I contact customer support, if I have a question that isn’t covered here?
You may call us at 1-800-830-2268 to speak with a customer service representative, 9:00 a.m. to midnight EST, seven days a week.